SIT50107-1
Diploma of Tourism
Program CRICOS Number:066361G
This course provides you with job-ready skills for the Tourism industry in a range of sectors including airlines, cruise operators, tour wholesalers and travel agencies.
In the first two semesters you will obtain globally recognised industry training in Galileo and Cross Check reservations software, Qantas Standard Fares and Qantas Promotional Fares. In addition to these industry qualifications, you will study Australian retail airfares, tour creation, front line selling, customer relations, global destinations and travel products.
The final semester builds on these skills by incorporating studies in advanced tourism business operations and regulations, marketing and management. You will develop skills in supervision, leadership, coaching, and presentation and participate in valuable industry networking to enhance your future career.
In the first two semesters you will obtain globally recognised industry training in Galileo and Cross Check reservations software, Qantas Standard Fares and Qantas Promotional Fares. In addition to these industry qualifications, you will study Australian retail airfares, tour creation, front line selling, customer relations, global destinations and travel products.
The final semester builds on these skills by incorporating studies in advanced tourism business operations and regulations, marketing and management. You will develop skills in supervision, leadership, coaching, and presentation and participate in valuable industry networking to enhance your future career.
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Career Opportunities
Graduates may pursue career paths as Domestic or International Travel Consultants, Corporate Consultants, Airline Sales or Reservations Officers, Wholesale Consultants, Tourist Information Officers or other similar travel and tourism industry positions.
Completion of this program does not guarantee employment. However the Institute offers a Job Placement service and graduates are highly regarded by tourism industry organisations.
Completion of this program does not guarantee employment. However the Institute offers a Job Placement service and graduates are highly regarded by tourism industry organisations.
Entry Criteria
Students must be 18 years of age, or turning 18 years of age within their first year of study
and
English Proficiency: IELTS 5.5 (with no individual band less than 5.0) or TOEFL 530 or ISLPR 2+
and
School Leavers must have completed Year 12 or equivalent with a Sound Achievement in English and Mathematics
or
Non school-leavers are selected according to eligibility and merit, vocational experience, previous study and personal competencies
or
Successful completion of an Australian Qualifications Framework Certificate III or higher in any area of study requiring formal written communication and numeracy skills
or
Relevant experience in the Industry
and
English Proficiency: IELTS 5.5 (with no individual band less than 5.0) or TOEFL 530 or ISLPR 2+
and
School Leavers must have completed Year 12 or equivalent with a Sound Achievement in English and Mathematics
or
Non school-leavers are selected according to eligibility and merit, vocational experience, previous study and personal competencies
or
Successful completion of an Australian Qualifications Framework Certificate III or higher in any area of study requiring formal written communication and numeracy skills
or
Relevant experience in the Industry
Program Articulation
Successful completion of this program may assist students to gain entry into university and/or may contribute towards study credits.
Program Duration
Full Time : 75 weeks including holiday periods (3 semesters)
Classes are normally timetabled between 8.00am and 5.00pm, Monday to Friday.
Classes are normally timetabled between 8.00am and 5.00pm, Monday to Friday.
Program Award
Diploma
Recognition of Prior Learning
Recognition of Prior Learning (RPL) is a process where a student may be granted credit or partial credit towards a qualification in recognition of skills and knowledge gained through work experience, life experience and/or formal training.
Standard course cost will be charged for units of study/courses credited via RPL.
For additional information relating to RPL for this program, please contact:
The RPL Co-ordinator
13 72 48
rplcoordinator@southbank.edu.au
Venue
- Southbank Campus
How to Apply
Contact Southbank International Services:
Email: sbit.international@southbank.edu.au
Mail: Locked Mail Bag 111
South Brisbane QLD 4101
Australia
Telephone: +(617) 3244 5100
Facsimile: +(617) 3244 5588
Applications Close
There are two intakes each year, February and July. Applications can be made at any time prior to the commencement of the program.
Cost
$18,000.00
For Additional Information
| Location: | International |
| Telephone: | 617 3244 5100 |
| Facsimile: | 617 3244 5588 |
| Address | |
| In Person: | International Services 66 Ernest St Ground Level, C Block South Brisbane |
| Mail: | Southbank International Services Locked Mail Bag 111 SOUTH BRISBANE QLD 4101 AUSTRALIA |
| Email: | sbit.international@southbank.edu.au |
| Find us at: | www.sbi.net.au |
Course Outline
| SEMESTER ONE | Course Code | Course Name |
| SITTIND001A | Develop and Update Tourism Industry Knowledge |
| SITXCOM001A | Work with Colleagues and Customers |
| SITXCOM002A | Work in a Socially Diverse Environment |
| SITXCOM003A | Deal with Conflict Situations |
| SITTTSL001A | Operate an Online Information System |
| SITTTSL002A | Access and Interpret Product Information |
| SITTTSL003A | Source and Provide International Destination Information and Advice |
| SITTTSL004A | Source and Provide Australian Destination Information and Advice |
| SITTTSL005A | Sell Tourism Products and Services |
| SITTTSL006A | Prepare Quotations |
| SITTTSL010A | Control Reservations or Operations Using a Computerised System |
| SEMESTER TWO | Course Code | Course Name |
| SITXFIN003A | Interpret Financial Information |
| SITXGLC001A | Develop and Update Legal Knowledge Required for Business |
| SITXOHS004A | Implement and Monitor Workplace Health, Safety and Security Practices |
| SITXOHS003A | Identify Hazards, and Access and Control Safety Risks |
| SITTPPD003A | Source and Package Tourism Products |
| SITTTSL007A | Receive and Process Reservations |
| SITTTSL008A | Book and Coordinate Supplier Services |
| SITTTSL009A | Process Travel-Related Documentation |
| SITTTSL012A | Construct Domestic Airfares |
| SITTTSL013A | Construct Normal International Airfares |
| SITTTSL014A | Construct Promotional International Airfares |
| SITXMGT006A | Establish and Conduct Business Relationships |
| SEMESTER THREE | Course Code | Course Name |
| SITXADM003A | Write Business Documents |
| SITXHRM005A | Lead and Manage People |
| SITXFIN004A | Manage Finances Within a Budget |
| SITXFIN005A | Prepare and Monitor Budgets |
| SITXHRM001A | Coach Others in Job Skills |
| SITXMGT001A | Monitor Work Operations |
| SITXMGT002A | Develop and Implement Operational Plans |
| SITXCCS003A | Manage Quality Customer Service |
| SITXMPR004A | Coordinate Marketing Activities |
| SITXMPR005A | Develop and Manage Marketing Strategies |
International Student Information
Southbank Institute of Technology is situated in the city of Brisbane and is Queensland’s largest Government Vocational Education provider, with over 30,000 student enrolments per year. Southbank Institute of Technology is an ideal place to study. The Institute campus is located at Southbank close to Brisbane’s Central Business District (CBD) and vibrant inner city areas.
Students at Southbank Institute of Technology have access to the Institute’s wide range of facilities and services. These include the Auditorium, Beauty and Natural Therapies Clinic, Bookshop, Cafe, Computer Laboratories, Conference and Function Facilities, Gymnasium and a Restaurant. Some of these facilities are staffed by the students from the Institute.
Teaching methods combine face-to-face delivery, self-study and project work. Students may be required to complete work experience and/or field trips to be eligible for the program award. Southbank Institute of Technology assists students in finding appropriate organisations in which to complete this component. The majority of classes are conducted in modern, air conditioned venues. Students have access to computers in our extensive library and e-Learn centre located on campus.
Students may be required to sit for both open and closed book examinations and in some cases may be required to perform skills tests and/or oral presentations. Individual or group project work may also be used to determine competency.
The International Sales and Administration Teams consists of administrative and support staff, dedicated to assisting students throughout the various stages of study. This assistance ranges from Program Information to Admission Procedures, Entry Requirements and requirements for extending studies to Diploma or Degree level. The International Student Support Officer provides assistance with accommodation, Overseas Student Health Cover, public transport information and can refer students to other support services within and outside the Institute.
Students at Southbank Institute of Technology have access to the Institute’s wide range of facilities and services. These include the Auditorium, Beauty and Natural Therapies Clinic, Bookshop, Cafe, Computer Laboratories, Conference and Function Facilities, Gymnasium and a Restaurant. Some of these facilities are staffed by the students from the Institute.
Teaching methods combine face-to-face delivery, self-study and project work. Students may be required to complete work experience and/or field trips to be eligible for the program award. Southbank Institute of Technology assists students in finding appropriate organisations in which to complete this component. The majority of classes are conducted in modern, air conditioned venues. Students have access to computers in our extensive library and e-Learn centre located on campus.
Students may be required to sit for both open and closed book examinations and in some cases may be required to perform skills tests and/or oral presentations. Individual or group project work may also be used to determine competency.
The International Sales and Administration Teams consists of administrative and support staff, dedicated to assisting students throughout the various stages of study. This assistance ranges from Program Information to Admission Procedures, Entry Requirements and requirements for extending studies to Diploma or Degree level. The International Student Support Officer provides assistance with accommodation, Overseas Student Health Cover, public transport information and can refer students to other support services within and outside the Institute.
This brochure was last updated Friday, 13 January 2012
Total course tuition fees are indicative only. Fees are subject to annual adjustment. For FEE-HELP and VET FEE-HELP eligible courses, the unit fees are charged according to the study period in which the unit is commenced. The unit fees outlined in this document apply to census dates between 01 January 2012 and 30 June 2012. Unit fees will not change for this period. All information was accurate at time of printing, however, Institute policies, fees and details are subject to change without notice. Course commencement is dependent on sufficient enrolments, accreditation and registration requirements. From the 1st January of each year, programs are subject to a fee increase in line with the annual Consumer Price Index (CPI).
Total course tuition fees are indicative only. Fees are subject to annual adjustment. For FEE-HELP and VET FEE-HELP eligible courses, the unit fees are charged according to the study period in which the unit is commenced. The unit fees outlined in this document apply to census dates between 01 January 2012 and 30 June 2012. Unit fees will not change for this period. All information was accurate at time of printing, however, Institute policies, fees and details are subject to change without notice. Course commencement is dependent on sufficient enrolments, accreditation and registration requirements. From the 1st January of each year, programs are subject to a fee increase in line with the annual Consumer Price Index (CPI).
