SIT50307-1
Diploma of Hospitality
Program CRICOS Number:066431J
This program aims to provide participants with the practical skills and knowledge necessary to carry out functional activities in food and beverage, housekeeping, front office and commercial kitchens at an operative level. This program will facilitate progression, with appropriate subsequent experience, to supervisory level in hospitality organisations such as hotels, restaurants, bistros, convention centres, resorts and catering organisations.
 |  |
Career Opportunities
Graduates of this program with relevant work experience could seek employment as a Functions or Catering Supervisor, Food and Beverage Supervisor, Housekeeping Supervisor, Restaurant Supervisor, Concierge, Purchasing Officer, Accounts Clerk, Guest Service Agent, Bar or Bistro Supervisor.
Completion of this program does not guarantee employment. However, the Institute offers a Job Placement service and graduates are highly regarded by hospitality industry organisations.
Completion of this program does not guarantee employment. However, the Institute offers a Job Placement service and graduates are highly regarded by hospitality industry organisations.
Entry Criteria
Students must be 18 years of age, or turning 18 years of age within their first year of study
and
English Proficiency: IELTS 5.5 (with no individual band less than 5.0) or TOEFL 530 or ISLPR 2+
and
Completion of Year 12 or equivalent with a pass standard in English is desirable
or
Non school-leavers are selected according to eligibility and merit, vocational experience, previous study and personal competencies
or
Successful completion of an Australian Qualifications Framework Certificate III or higher in any area of study requiring formal written communication and numeracy skills
or
Relevant experience in the Hospitality Industry
and
English Proficiency: IELTS 5.5 (with no individual band less than 5.0) or TOEFL 530 or ISLPR 2+
and
Completion of Year 12 or equivalent with a pass standard in English is desirable
or
Non school-leavers are selected according to eligibility and merit, vocational experience, previous study and personal competencies
or
Successful completion of an Australian Qualifications Framework Certificate III or higher in any area of study requiring formal written communication and numeracy skills
or
Relevant experience in the Hospitality Industry
Program Articulation
Successful completion of this program may assist students to gain entry into university and/or may contribute towards study credits.
Program Duration
Full Time : 75 weeks, Including holiday periods-(3 semesters)
Program participants wishing to forge a career in the Hospitality Industry should be made aware of the varying hours of work common to all hospitality operations. As a consequence, study timetables will reflect these working conditions and will be scheduled from Monday to Friday between 8:00am and 10:30pm with most classes scheduled between 8:00 am and 5:00 pm, Monday to Friday.
Program participants wishing to forge a career in the Hospitality Industry should be made aware of the varying hours of work common to all hospitality operations. As a consequence, study timetables will reflect these working conditions and will be scheduled from Monday to Friday between 8:00am and 10:30pm with most classes scheduled between 8:00 am and 5:00 pm, Monday to Friday.
Program Award
Diploma
Recognition of Prior Learning
Recognition of Prior Learning (RPL) is a process where a student may be granted credit or partial credit towards a qualification in recognition of skills and knowledge gained through work experience, life experience and/or formal training.
Standard course cost will be charged for units of study/courses credited via RPL.
For additional information relating to RPL for this program, please contact:
The RPL Co-ordinator
13 72 48
rplcoordinator@southbank.edu.au
Venue
- Southbank Campus
How to Apply
Contact Southbank International Services:
Email: sbit.international@southbank.edu.au
Mail: Locked Mail Bag 111
South Brisbane QLD 4101
Australia
Telephone: +(617) 3244 5100
Facsimile: +(617) 3244 5588
Applications Close
For full time applicants there are two intakes per year, in February and July and applications are open until the commencement of the program.
Cost
$18,000.00
This cost includes all learning materials with the exception of textbooks and uniform requirements.
Please note textbooks must be purchased in addition to the program cost and may be purchased from the bookshop located at the Southbank Campus.
A complete uniform (costing approximately $230) and a full set of tools and equipment (costing approximately $250) are required to be purchased by each student. All students must be appropriately dressed and have the necessary equipment before entering any practical classes.
For Additional Information
| Location: | International |
| Telephone: | 617 3244 5100 |
| Facsimile: | 617 3244 5588 |
| Address | |
| In Person: | International Services 66 Ernest St Ground Level, C Block South Brisbane |
| Mail: | Southbank International Services Locked Mail Bag 111 SOUTH BRISBANE QLD 4101 AUSTRALIA |
| Email: | sbit.international@southbank.edu.au |
| Find us at: | www.sbi.net.au |
Course Outline
| The program structure consists of 23 common core courses and 16 functional electives courses. Common core courses are programmed in semesters 1, 2 and 3. Scheduling of functional electives in commercial cookery, food and beverage, housekeeping and front office will vary and may be programmed for either semester 1 or 2 of the program. SEMESTER 1 - COMMON CORE COURSES | Course Code | Course Name |
| SITXCOM001A | Work with Colleagues and Customers |
| SITXCOM002A | Work in a Socially Diverse Environment |
| SITXCOM003A | Deal with Conflict Situations |
| SITXOHS001A | Follow Health, Safety and Security Pocedures |
| SITXOHS002A | Follow Workplace Hygiene Procedures |
| SITXHRM001A | Coach Others in Job Skills |
| SITXCCS002A | Provide Quality Customer Service |
| SITXINV001A | Receive and Store Stock |
| SITXINV002A | Control and Order Stock |
| FUNCTIONAL ELECTIVES (These courses may be scheduled in either Semester 1 or Semester 2) | Course Code | Course Name |
| SITXFIN001A | Process Financial Transactions |
| SITHFAB001A | Clean and Tidy Bar Areas |
| SITHFAB002A | Operate a Bar |
| SITHFAB003A | Serve Food and Beverage to Customers |
| SITHFAB004A | Provide Food and Beverage Services |
| SITHFAB012A | Prepare and Serve Espresso Coffee |
| SITHFAB009A | Provide Responsible Service of Alcohol |
| SEMESTER 2 – COMMON CORE COURSES Please note: SITHIND003A will be scheduled across Semesters 2 and 3. | Course Code & Name | Course Description |
| SITHIND003A | Provide and Coordinate Hospitality Service |
| SITXFIN003A | Interpret Financial Information |
| SITXMGT001A | Monitor Work Operations |
| SITXOHS004A | Implement Workplace Health, Safety and Security Procedures |
| SITXOHS005A | Establish and Maintain a Safe and Secure Workplace |
| SITXHRM005A | Lead and Manage People |
| SITXFIN004A | Manage Finances Within a Budget |
| SITXFIN005A | Prepare and Monitor Budgets |
| FUNCTIONAL ELECTIVES These courses may be scheduled in either Semester 1 or Semester 2 | Course Code | Course Name |
| SITTTSL010A | Operate a Computerised Reservations System |
| SITHACS001A | Provide Accommodation Reception Services |
| SITXADM001A | Perform Office Procedures |
| SITHACS004A | Provide Housekeeping Services to Guests |
| SITHACS006A | Clean Premises and Equipment |
| SITHACS005A | Prepare Rooms for Guests |
| SITHCCC001A | Organise and Prepare Food |
| SITHCCC002A | Present Food |
| SITHCCC005A | Use Basic Methods of Cookery |
| SEMESTER 3 - COMMON CORE COURSES | Course Code | Course Name |
| SITHIND003A (Continued from Semester 2) | Provide and Coordinate Hospitality Service |
| SITXHRM003A | Roster Staff |
| SITXMGT002A | Develop and Implement Operational Plans |
| SITXHRM007A | Manage Workplace Diversity |
| SITXCCS003A | Manage Quality Customer Service |
| SITXGLC001A | Develop and Update the Legal Knowledge Required for Business Compliance |
| SITXMGT006A | Establish and Conduct Business Relationships |
* additional unit to Training Package
International Student Information
Southbank Institute of Technology is situated in the city of Brisbane and is Queensland’s largest Government Vocational Education provider, with over 30,000 student enrolments per year. Southbank Institute of Technology is an ideal place to study. The Institute campus is located at Southbank close to Brisbane’s Central Business District (CBD) and vibrant inner city areas.
Students at Southbank Institute of Technology have access to the Institute’s wide range of facilities and services. These include the Auditorium, Beauty and Natural Therapies Clinic, Bookshop, Cafe, Computer Laboratories, Conference and Function Facilities, Gymnasium and a Restaurant. Some of these facilities are staffed by the students from the Institute.
Teaching methods combine face-to-face delivery, self-study and project work. Students may be required to complete work experience and/or field trips to be eligible for the program award. Southbank Institute of Technology assists students in finding appropriate organisations in which to complete this component. The majority of classes are conducted in modern, air conditioned venues. Students have access to computers in our extensive library and e-Learn centre located on campus.
Students may be required to sit for both open and closed book examinations and in some cases may be required to perform skills tests and/or oral presentations. Individual or group project work may also be used to determine competency.
The International Sales and Administration Teams consists of administrative and support staff, dedicated to assisting students throughout the various stages of study. This assistance ranges from Program Information to Admission Procedures, Entry Requirements and requirements for extending studies to Diploma or Degree level. The International Student Support Officer provides assistance with accommodation, Overseas Student Health Cover, public transport information and can refer students to other support services within and outside the Institute.
Students at Southbank Institute of Technology have access to the Institute’s wide range of facilities and services. These include the Auditorium, Beauty and Natural Therapies Clinic, Bookshop, Cafe, Computer Laboratories, Conference and Function Facilities, Gymnasium and a Restaurant. Some of these facilities are staffed by the students from the Institute.
Teaching methods combine face-to-face delivery, self-study and project work. Students may be required to complete work experience and/or field trips to be eligible for the program award. Southbank Institute of Technology assists students in finding appropriate organisations in which to complete this component. The majority of classes are conducted in modern, air conditioned venues. Students have access to computers in our extensive library and e-Learn centre located on campus.
Students may be required to sit for both open and closed book examinations and in some cases may be required to perform skills tests and/or oral presentations. Individual or group project work may also be used to determine competency.
The International Sales and Administration Teams consists of administrative and support staff, dedicated to assisting students throughout the various stages of study. This assistance ranges from Program Information to Admission Procedures, Entry Requirements and requirements for extending studies to Diploma or Degree level. The International Student Support Officer provides assistance with accommodation, Overseas Student Health Cover, public transport information and can refer students to other support services within and outside the Institute.
This brochure was last updated Friday, 13 January 2012
Total course tuition fees are indicative only. Fees are subject to annual adjustment. For FEE-HELP and VET FEE-HELP eligible courses, the unit fees are charged according to the study period in which the unit is commenced. The unit fees outlined in this document apply to census dates between 01 January 2012 and 30 June 2012. Unit fees will not change for this period. All information was accurate at time of printing, however, Institute policies, fees and details are subject to change without notice. Course commencement is dependent on sufficient enrolments, accreditation and registration requirements. From the 1st January of each year, programs are subject to a fee increase in line with the annual Consumer Price Index (CPI).
Total course tuition fees are indicative only. Fees are subject to annual adjustment. For FEE-HELP and VET FEE-HELP eligible courses, the unit fees are charged according to the study period in which the unit is commenced. The unit fees outlined in this document apply to census dates between 01 January 2012 and 30 June 2012. Unit fees will not change for this period. All information was accurate at time of printing, however, Institute policies, fees and details are subject to change without notice. Course commencement is dependent on sufficient enrolments, accreditation and registration requirements. From the 1st January of each year, programs are subject to a fee increase in line with the annual Consumer Price Index (CPI).
