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Communication @ Work

The Communication @ Work team at Southbank Institute of Technology designs and delivers training programs specifically for your workplace. These programs will enhance the ability to communicate effectively at every level of your organisation, and in all aspects of your work.

What can your workplace gain from our programs?

The benefits of a workplace language and communication program can be enormous. They include:

increased productivity
more successful audits
improved customer service
more positive client feedback
fewer incidents and accidents
more harmonious workplace
more effective work teams
better skilled workforce

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What do we do?

We provide training and support in:

Workplace documentation

We help employees develop skills in completing documents clearly and effectively.
We work one-on-one with employees who need help with new workplace communication challenges.
We help managers to develop documentation that gets the message across to all employees.

Factory worker skills

We help staff understand and practise:

quality improvement
organisational goals and initiatives
basic computer skills
workplace health and safety
writing instructions
following instructions

Interpersonal skills

We run awareness raising sessions in interpersonal communication skills:

cross-cultural communication
effective team work
dealing with bullying
participating in meetings
team problem solving
customer service

Supervisory skills

We run sessions for your supervisory staff to improve their ability to:

give effective instructions
run meetings
handle difficulties in their team
deal with varying levels of skills amongst staff

Training delivery

We work with your trainers to develop and deliver learner-friendly materials and programs.
We support workplace training by helping employees improve their literacy skills.

Professional development for teachers & vocational trainers

We run sessions in:

plain English
grammar for teachers
LLN aspects of vocational training
LLN in VET in schools
mentoring
cross-cultural awareness

Job application skills

We run workshops in:

Responding to Key Selection Criteria
Writing a résumé
Interview skills